Terms & Conditions
- These terms and conditions (the “T&C’s”) apply to this promotional offer (the “Promotional Offer”) for consumers, which is sponsored and brought to you by APCOS Naturals Private Limited (“APCOS”)and conducted by RewardPort (“partner agency”) on the Product i.e. Select products available across select stores and cities. For select stores and Product information, please check with your in-store merchandiser/champion in the concerned stores.
- The Promotional Offer is valid only in India from XXX date, subject to availability of the Products. Promotion is open to citizens of India only and persons above 18 years of age.
- Under the Promotional Offer, the eligible consumers will be entitled to (1) free Salon experiencee Voucher.
- Maximum 1 vouchers can be redeemed per person, once a month, mobile number, email ID and IP address. This Promotional Offer is not valid for APCOS and Rewardport promoters, retailers, employee, Distributors or any other channel partner.
- Validity of the Salon experience voucher codes is 30 Days - if the coupon code is received on SMS on 10thMarch 2024 then the code would be valid till 10th April 2024.
- Offer is valid on website/m-site/Android and iOS app 7 (and above).
- The voucher cannot be redeemed or exchanged for cash or credit nor can be exchanged for another Gift Voucher/Gift Card. Also, it cannot be re-validated once past expiry date.
- The voucher cannot be exchanged for smaller eGift voucher denominations. Once consumer selects the choice of Partner Voucher it cannot be altered, changed or replaced with any other voucher experience listed in the Promotional Offer.
- The promotional offer is non transferrable.
- If the voucher is lost, misplaced or stolen, neither a new eGift voucher will not be issued nor will the money be refunded in any manner. Duplicate eGift voucher will not be issued.
- The voucher is Non-transferable.
- APCOS, Rewardport or Partner Voucher shall not be liable and responsible for any unauthorized and/or fraudulent purchase/s made using of the gift voucher. The holder of the voucher shall be solely responsible for the safe custody of the voucher and the credentials mentioned on it.
- Partner voucher may change (add to, delete, or amend) its booking terms from time to time.
- Multiple vouchers cannot be used in a single transaction & the vouchers cannot be combined with any other running promotional offer on Salon experience platform.
- This is strictly a one-time usage code on a single Bill/order transaction
- The customer data received during the Promotional Offer is confidential and will not be used or shared with any individual or entity for any further analysis/ promotion. The data will be discarded once the Promotional Offer ends. Shoppers sharing any data on Salon experience platform will be subject to the privacy terms of Salon experience, as may be applicable and APCOS shall not be responsible for the same.
- This offer entitles you to a Free Haircut or a Manicure or Pedicure at participating Salons.
- The offer is valid on all days including weekends and public holidays.
- Your Date of Visit must be at least 7 days later from the date you are submitting your Booking.
- Our customer care executive will call you 48 hours prior to your requested booking date. They will confirm your booking and provide salon details. In case of non-availability, they will provide you with an alternate slot and/or venue.
- Once booked, the service cannot be cancelled. If you do not show up at the Salon, your Scratch Code will be deemed as redeemed and cannot be re-used. You can request for re-scheduling the appointment within 48 hours of booking confirmation. For re-scheduling, you can call our customer care number 8433999050 (lines open from Monday to Friday between 10:30 AM and 5:30 PM) or email us at. Any request after the scheduled time for re-scheduling will not be entertained.
- To redeem the offer flash the SMS or Printout of E-mail at the Salon and redeem the offer.
- Service cannot be availed at the salon directly without following the above mentioned process.
- Direct presentation of Scratch Code/Offer Pack at the salon will lead to refusal of the service.
- Walk-in customers without prior booking will not be entertained at the venue.
- Only one Scratch Code per booking will be entertained. Multiple Scratch Code cannot be booked together.
- Only one Scratch Code may be used per person, per mobile number, per booking group (group is defined as more than one person accompanying the Scratch Code holder).
- This offer is subject to promotional availability.
- The "How to Redeem" instructions form a part of these Terms & Conditions.
- Below are the services which will be included, consumer can select any one of these :
Services Included :
- Standard Manicure
- Standard Pedicure
- Basic Hairstyle
- V-cut Hairstyle
- U-cut Hairstyle
- Diamond Haircut
- Steps Haircut (All lengths/Types)
- Feathers Haircut (All lengths/Types)
- Bangs (All Types)
- Straight Haircut (All lengths)
- Redemption of service is subject to availability of slot.
- In case the consumer does not answer the call back, the call center team will give a second call back within 2 hours, a third call back within 4-6 hours. For unanswered calls, consumers will get a call back on the next working day.
- This offer is open to residents of India, except employees of APCOS Limited and REWARDPORT PVT. LTD., its agents and distributors and their immediate families.
- This offer is not exchangeable for "cash" or for sale. The list of participating salons/stores remains subject to change.
- Any costs associated with entering the promotion, including accessing the promotional website, are the responsibility of each entrant. Also, regular call and message rates will apply as per the consumer telecom operator in their respective circle.
- This offer is valid from 23rd September 2024 to 24th October 2024
- For promotional offer related queries you can write to us on or call us on 8433999050 between Monday to Friday 11:30 AM to 5:30 PM.
- The participating customers may, at the request of APCOS participate in all promotional activity (such as publicity and photography) surrounding the gratification, free of charge, and they consent to APCOS Naturals Privaye LIMITED for using their name and image in promotional material. Such participating consumer agrees and consents to APCOS to cover the aforesaid Promotional activity through various media including newspapers, radio television news channels, internet, point of sale materials, etc., and shall not raise any objection, protest or demur to such coverage or in this regard.
- The decision of APCOS or its Partner Agency, as regards to the Promotional Offer shall be final & binding. No correspondence or any other claims whatsoever, in this regard will be entertained.
- No queries, claims, dispute, complaints or grievances pertaining to the Promotional Offer shall be entertained by APCOS and its Partner Agency from the date of the closure of the Promotional Offer.
- The prize cannot be exchanged, and is not transferable and cannot be converted into cash.
- The use of Partner Voucher name in this terms and conditions is only for the purpose of explaining the terms and conditions hereof, and does not in any manner confer, assign or transfer or associate the trademarks or other rights of Partner Voucher in APCOS. There is no principal agency, joint venture, associate or any other relationship between APCOS and Partner Voucher, except that both entities have a principal to principal relationship.
- This Promotional Offer shall be subject to Indian Laws and in case of any disputes, the Courts at Mumbai, shall have the exclusive jurisdiction.
- This Promotional Offer is not based on chance and has an assured subscription given as a gratification.